B Sharp Music Terms & Conditions
Our Terms & Conditions are simple to understand. We want you, our customer, to have the best service possible from us and at the same time outline our obligations as the retailer. If you have questions please do not hesitate to contact us. By using this web site (www.bsharpmusic.ie) or by buying from us in any capacity you are agreeing to our Terms And Conditions.
All goods will remain property of B Sharp Music until paid for in full. For maximum customer security we do not store credit card details on our website or server.
Credit / Debit card payments are securely handled by top online payment providers. Payments are secure, encrypted and compliant with Visa / Mastercard / PCI standards.
We offer 3rd party payment facilities such as PayPal and Stripe.
Although we have taken great care to ensure our payment partners provide our customers with a first class service, it is the customers responsibility to be aware of our payment partners terms and conditions which can be found at their respective web sites.
RETURNS AND REFUNDS
You have 7 days to return items starting from the day after delivery. Returns can only be accepted in an unused condition with the original packaging intact. Should you need to return something you MUST contact us before returning the item.
Upon return of the item we will credit your account to the value of the returned goods excluding shipping costs.
If you checked out as a guest please create a free account so we can credit you.
Our return address is:
B Sharp Music
18A Williamson Mall
Where do we ship to?
We ship to the Republic of Ireland and Northern Ireland and UK.
ALL OUR SHIPPING COSTS ARE €3
All products are shipped within 24 hours on working days.
Only products from external stock will take longer to ship in which case we will notify you and provide details on your delivery. All such a products are marked with special notification.
We take lot of care about our customers and we provide additional information before and after purchase of instruments if necessary.